So for two days in a row, I seem to be having what I recently called a 'good bad day' or 'bad good day'. Either/or.
I'll start with yesterday. When I went to work, I knew things were going to be a bit of a drag. I was working 6 and half hours, and the other new worker besides me were going to be left alone after 3 o'clock. It was Sunday, and the store became busy after the we were left alone.
I was still in a really good mood, because in the morning there was this super nice woman who complimented and thanked me for helping her. And then came along this guy... he was filing a complaint against our product because it wasn't good. I know that the policy for returning shoes is that if it is damaged, we can't take it back. It's understandable; how would we sell it again? So... my supervisor's in vacation and here is this guy who thinks he's all that. He begins talking with me, and I clearly explain that there isn't much that I could do about it. He tells me that I'm exhausting him because he was the one who was doing all the talking. I wasn't talking to him because I've already explained myself; if he wanted to talk and complain more, well that's not my fault.
He goes over to the cashier to do the return, and the cashier knew we weren't supposed to accept it. We called up the manager from the management department so that she could deal with him. I went on break. Later on, I was told that he began insulting the people who were actually helping him. Ugh, he placed me in such a bad mood.
Like I've said, I was new and I was with another new person. Employees in the shoe department are all responsible for the luggage department as well. I haven't handled luggage before and neither has my co-worker. The night before I prayed that nobody would ask for luggage. I remembered that it wasn't everyday that people come by to ask for luggage. And then guess what? Yesterday, somebody needed help with the luggage! Just my luck, right? My co-worker was helping somebody else, so I had to help the poor old man. I made it clear that it was my first time dealing with bags, and he told me that it was alright. He just needed my opinion. I tried to make up for my lack of experience with the little bit of knowledge I know, and some improvising. In the end... it worked! He bought a piece of luggage! I was so happy!
Today wasn't entirely as bad as yesterday. It was the first time in a long time when my Mom, my sister and I went shopping out together again. So, we went to eat outside and then headed for Pacific Mall. I found Super Junior's CD! I got it for such a good deal. 2 CD's, 36 songs, for only $25. Yup... so I'm listening to it right now.
Monday, July 7, 2008
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